Frequently Asked Questions

2024 Compass Circle Trip

  1. What is included as a part of my Compass Circle trip? You and your Guest will be treated to an all inclusive Mexican vacation in beautiful Playa Mujeres. Your vacation includes lodging, airport transportation to and from the resort, meals, an exclusive welcome party, recognition dinner, and a few fun surprises along the way. If you are a Snoozer or a guest of a Snoozer your airfare is also included. Sponsors are required to book their own travel.

  2. Do I need a passport to travel to Mexico? Yes, and the US State Department requires your passport to have a minimum of 6 months validity from your return date of entry. Please visit www.travel.state.gov if you need to renew or obtain a passport. We recommend that you print (2) copies of your passport, keeping one copy with you at all times.

  3. Is ground transportation provided? Yes. Snooze will arrange transportation for ALL guests (Snoozers, Sponsors, and their guest) from the airport to the resort, and the resort back to the airport. 2 weeks prior to the trip, we will provide you a detailed itinerary that will include specific information on navigating the airport and locating your shuttle bus.

  4. How far is the resort from the airport? Atelier is located 30 km/18 miles from the Cancun International Airport. The trip takes approximately 45-minutes.

  5. What should I pack? Beach resort wear is your best for the majority of the time you are on the property. If you want to take a dip in one of the incredible pools or enjoy the warm waters of the Caribbean, a swimsuit is required. There will be 3 Snooze sponsored events with a specific dress code (Welcome Party, Sponsorship Meeting, and the Compass Circle Recognition Dinner). Some of the restaurants also have specific attire requirements (visit the Atlelier Playa Mujers website for more information).

    • Welcome Party: Resort Chic. Resort chic attire is a fashion style inspired by vacation destinations. It combines comfort, relaxation, and beachy vibes into everyday clothing for any occasion. It is commonly used in upscale hotels and resorts, allowing guests to look fashionable while remaining comfortable in warm weather. For women, resort chic attire includes flowy maxi dresses, jumpsuits, or palazzo pants combined with light blouses or crop tops. For men, resort chic attire includes linen or light weight cotton trousers or shorts in neutral shades, polo shirts or short-sleeved button down with fun prints or colors, and light weight loafers, boat shoes, sandals, or casual shoes.

    • Compass Circle Recognition Dinner: Resort Cocktail. Resort cocktail attire is inspired by the island lifestyle. Think bold prints, florals, and beachy vibes combined with an upscale motif. It’s less formal than black-tie attire but more sophisticated than casual wear. The idea behind resort cocktail attire is to look stylish and elegant while being comfortable in a warm climate. For women, resort cocktail attire usually means wearing a knee-length or midi dress, or pants made from lightweight fabrics such as cotton, linen, or silky/flowy blouses. You can also wear a skirt paired with a blouse or top. Choose breezy tops made from lightweight fabrics such as chiffon or lace. If you prefer pants, choose cropped pants paired with a dressy top. When it comes to shoes, avoid anything too high or uncomfortable. Opt for sandals or wedges that are easy to walk in and complement your outfit. For men, resort cocktail attire usually means wearing a sport coat or blazer paired with dress pants made from lightweight fabrics such as cotton or linen. Pair your outfit with a collared shirt; choose light colors such as white or pastels for a summery look. When it comes to shoes, opt for loafers or dress shoes that are comfortable and match your outfit.

    • Sponsorship Meeting: Think upscale casual. Shorts, dresses, button down shirts or polos, resort inspired dresses and jumpsuits, resort wear, or everyday clothing. Come comfortable, but not in your pajamas or bathing suit.

    • Optional Group Outing: If you plan to attend the outing on Tuesday, please pack a swimsuit, closed toed shoes, sunscreen, a hat/headwear, and any other desired sun protection (swim shirts, caftans, cover ups, etc.). More information to come!

  6. How does the ‘all-inclusive’ work? Atelier Playa Mujeres offers an unforgettable all-inclusive experience with exclusive benefits. Savor a wide culinary selection at 27 restaurants and bars. Your ‘all-inclusive’ benefits include a gym, complimentary high-speed WiFi, signature upscale mini-bar in your room, in-room dining with 24-hour room service, and complimentary hydrotherapy circuit access at the NUUP Spa. The only restaurant not included in the “all-inclusive” pricing is Maria Dolores.

  7. Is the property adults only? Yes. Atelier Playa Mujeres is an all-inclusive adults only luxury resort.

  8. What time can I check in? Check in time is 3:00 pm.

  9. What time is check out? Check out time is 11:00 am.

  10. What is needed at check in? At check in, you will need your passport and a credit card for incidentals.

  11. Will my room have a safe? Yes.

  12. Will my room have an iron and ironing board? Yes.

  13. What is the address and phone number of the hotel?

    • Address:

      Condominio Playa Mujeres, SM3, Mz1,Lt13, Rth4,
      Zona continental Isla Mujeres, Quintana Roo, México, C.P. 77400

  14. How can my family reach me? Most U.S. phones will work in Mexico, and the major cell phone providers have service in the Cancun and Playa Mujeres region. If your phone allows for WiFi calling or messaging, the property features free high-speed WiFi. You could also set up a What’s App account, and download the app. If you are enjoying an excursion, depending on the location, cellular service may be limited.

  15. What is the currency of Mexico and how does it convert to U.S. dollars? Mexico’s national currency is the Mexican Peso. Currently, one US dollar ($1.00) is equal to $17.35 Pesos.

  16. Do the local shops accept U.S. dollars? Yes. U.S. dollars are accepted pretty much everywhere in Cancun, including restaurants, bars, and hotels.

  17. How do I purchase things on property? While on property you can use credit/debit cards (check with your bank), U.S. dollars, or Mexican Pesos.

  18. Does the resort have an ATM? Yes.

  19. Does the resort have it’s own beach? Yes. Atelier Playa Mujeres has a private beach location, with the ability to enjoy the warm waters of the Caribbean Sea.

  20. Does the resort have a taxi station? No, however, you can request a taxi with the concierge team.

  21. How close is the resort to downtown Cancun? The resort is approximately 12.8 km/8 miles outside of downtown Cancun.

  22. Does the resort have access to the Isla Mujeres? Yes. The resort is located right beside a popular port to the nearby Isla Mujeres.